FAQ

Q: WHAT IS eAtlas?

A: eAtlas is a mobile App and Platform which enables our Customers, anywhere on the globe, to participate in active Guided Tours and Treasure Hunts directly from their mobile phones.

Q: WHAT IS AN eAtlas EXPERIENCE?

A: eAtlas Experiences are active Guided Tours and Treasure Hunts accessible from our customers’ mobile phones.  eAtlas Experiences take from 1 – 2 hours and are tailored to any theme – art, architecture, food, history, sports, etc. – that is relevant to a given neighborhood or community.

Q: WHAT ARE eAtlas EXPERIENCES MADE-UP OF?

A: Each Experience is made-up of 10 – 20 multi-media Objectives and Points of Interest: a mix of audio & video clips, geocoordinates, maps, photos, and text clues or information.

Q: WHAT OCCURS DURING AN eAtlas EXPERIENCE?

A: Using the eAtlas App on your phone as a guide, you’ll walk along the Experience route.  As you do so, the various Objectives and Points of Interest in the Experience will entertain and inform you, helping you see a part of the world in a whole new way.

Q: WHAT IS THE eAtlas PLATFORM?

A. The eAtlas Platform is a digital suite of tool-kits and business services that enable our Builder Partners to create, offer, and get paid for the Experiences they construct.  Across the globe, any individual or group interested in sharing (and monetizing) their unique passion and expertise is a prospective Builder Partner.

Q: HOW DO I DOWNLOAD THE eAtlas APP TO MY ANDROID PHONE?

A: Go to the Play Store from your phone and enter “eAtlas” in the ‘Search for apps & games’ space at the top of the screen.  Select eAtlas when it pops-up below the search bar, tap on the eAtlas icon, and then select ‘Install’.  Once the download finishes select ‘Open’ and you’re on your way to a world of entertaining, informative, and ‘Inciteful’ Experiences!

Q: HOW DO I DOWNLOAD THE eAtlas APP TO MY APPLE PHONE?

A: Go to the App Store from the Home page on your phone, tap the ‘Search’ icon at the bottom-right of the screen, and enter “eAtlas” in the search bar at the top of the screen.  Select eAtlas when it pops-up below the search bar, then select ‘Get’, then select ‘Install’.  Enter the password for the Apple ID you use on that phone and the download of the eAtlas app will begin.  Once that download finishes select ‘OPEN’ and you’re on your way to a world of entertaining, informative, and ‘Inciteful’ Experiences!

Q: HOW MANY PLAYERS PER EXPERIENCE?

A: eAtlas Experiences are designed for individuals and small groups of up to five people.

Q: HOW LONG IS EACH EXPERIENCE?

A: eAtlas Experiences usually take from 45 minutes to 2 hours.

Q: ARE THERE PRIZES?

A: Yes.  Each Objective in a Treasure Hunt may include a prize, coupon, or similar award.  After completing an Objective that includes an award, the eAtlas App will display this message: “You just won a prize!”.

Q: WHERE CAN I SEE THE PRIZES I’VE WON?

A: Tap on the ‘My Profile’ icon at the bottom-right of the main App screen, and then select ‘Prizes’.

Q: CAN I SEE THE LEADERBOARD DURING A TREASURE HUNT?

A: You can only see the Leaderboard after you complete all of the Objectives of a given Treasure Hunt.

Q: IF I GET STUCK ON A TREASURE HUNT OBJECTIVE, HOW DO I MOVE TO THE NEXT OBJECTIVE?

A: Easy – just tap the ‘SKIP’ button at the bottom-left of the app screen.  Just remember – you won’t be able to see your results on the Leaderboard until you finish the Treasure Hunt.

Q: AM I ABLE TO SKIP A POINT OF INTEREST IN A GUIDED TOUR?

A: Yes – just tap the ‘NEXT’ button at the bottom-right of the app screen.

Q: HOW CAN I IMPROVE THE ACCURACY OF MY LOCATION DETECTION?

A: Turn off your wifi and use your broadband signal for the most accurate location detection.

Q: WHERE IS THE BEST PLACE TO MAKE A GUESS AT A LOCATION?

A: If a Treasure Hunt includes a building location, the GPS coordinates will be for the front door of that building, so make your guess as close to the front door or entrance as possible.  For sites without doors, the Objective will usually give you a hint – “in front of the fountain”, for example.

Q: IS IT DIFFICULT TO SET-UP A GUIDED TOUR OR TREASURE HUNT?

A: Not at all – the basic set-up takes 5 to 10 minutes.  But building a great eAtlas Experience takes some time for our Builder Partners, who have to plan the route, create the audio and video clips, hints, clues, and answers, double and triple-check their information, and assemble all of that into a seamless Experience our customers will enjoy!